News:

Anybody interested in joining a behind the scenes critique group, please PM Ed :smiley:

Main Menu

Tech Support

Started by Ed, April 20, 2006, 10:52:52 AM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

Print
Go Down Pages1
User actions

Ed

April 20, 2006, 10:52:52 AM
Oh, I have soooo been there - http://www.illwillpress.com/tech.html

It's exactly like talking to British Telecom's technical support 'hotline' ::)

"Hello most valuable customer, and velcome to most excellent British Telecom helpline, my name is Rashid Patel, how can I be helping you, kind sir?"

"Well, you could STFU for a second and let me get a word in edgeways, for a start...."

Tsk.  I once spent twenty minutes talking to one of those useless bastards, who finally gave up on the problem because he didn't have a clue - he gave up, FFS!  In the end I uninstalled the programme, reinstalled it, and that sorted it out.  Trouble was, I still got charged a tenner for tech support - even though I didn't get any >:(
Planning is an unnatural process - it is much more fun to do something.  The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression. [Sir John Harvey-Jones]

doolols

#1
April 20, 2006, 01:56:44 PM
OI!!!  :hot: No dissing tech support people!

Mind you, I had to ring Toucan tech support a few weeks ago (no internet  :'( ), and got the "remove all cables, switch everything off, uninstall everything, reinstall Windows" run around, I lied and told her I'd already done that. She "rebuilt" the network from her end (  ??? - amazing that she could rebuild the whole internet from her desk - WOW), and then it worked. I'm guessing someone plugged my cable back in.

I suppose if we paid £500 a month for internet access, we'd have an engineer on hand in a shed in our garden. You pays yer money ....
My name is Gerald, and I am a writer (practicing for AA - Authors Anonymous)

canadian

#2
April 20, 2006, 10:44:50 PM Last Edit: April 20, 2006, 10:45:28 PM by canadian
Took me months of endless freakin' calls to a number of imbecilic people out in Salt Lake City, Utah to finally get my DSL working. Turns out it was a problem with my Canadian phone line ... easily fixed.

But of course, the techies had to earn their keep (sorry, Doolols!) ... even though I tried to explain that I knew how to go through the diagnostics systems (as I'd already done it half a million times), none of them would believe me!
If people stand in a circle long enough, they will eventually begin to dance. -- George Carlin

Ed

#3
April 21, 2006, 04:56:14 AM
Yep - I think those call centres are staffed by brain-stems with a mouth and an ear each, all of them harvested from the cemetery of Stoopidville, re-animated and put to work :yes:
Planning is an unnatural process - it is much more fun to do something.  The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression. [Sir John Harvey-Jones]

doolols

#4
April 21, 2006, 02:18:53 PM
There's a story there, Blunty! (makes notes in "Ideas 2006" file)
My name is Gerald, and I am a writer (practicing for AA - Authors Anonymous)
Print
Go Up Pages1
User actions